Home
Top Sellers
New Items
View Books
View Jewelry
View Other Items
My Account
Contact
View Cart / Checkout
Books
·
Tarot Decks
·
Pendulums
·
Jewelry
·
Gemstone Sets
·
Tumbled Stones
·
Incense
·
Sage
0
Item
Home
>
Prosperity & Business
> Science of Customer Connections, The: Manage Your Message to Grow Your Business [Paperback]
Science of Customer Connections, The: Manage Your Message to Grow Your Business [Paperback]
Science of Customer Connections, The: Manage Your Message to Grow Your Business [Paperback]
Price
Your Price:
$4.95
Retail Price:
$16.95
Your Savings:
$12.00
(71%)
Availability:
In Stock
Part Number:
ISBN163265153X 95400
Put me on the Waiting List
Quantity
Add to Cart
Review this item
Add to Wish List
Email a friend
Description
Customer Reviews
Jim Karrh PhD (Author), Dorie Clark (Foreword) Engaging, practical, and immediately useful for any business and its messengers on how to talk about their business and connect with their customers. The vast majority of word of mouth happens offline, in everyday conversations. In The Science of Customer Connections, Karrh offers simple concepts plus practical guidance for individual professionals, teams, and complex organizations to be part of those conversations in ways that grow their business. With clear language and a sense of humor, Karrh guides readers step by step to create: A message that is memorable, interesting to buyers, and built to share A growing set of messengers who include your story in their everyday conversations Management habits that build consistency and scale Readers will be equipped to engage customers and employees, build trustworthiness, and grow profitably-without necessarily having to change their business model, offerings, pricing, distribution, or people. Instead, they can quickly elevate the way that everyone close to the business talks about it, consistently resulting in stronger cross-selling and upselling of additional products and services, higher customer satisfaction, and more consistent employee engagement. Inspirational real-world examples are presented from entrepreneurs and career changers, growth companies, and large global organizations.
Related Items
Ethical Intelligence: Five Principles for Untangling Your Toughest Problems at Work and Beyond
$2.95
On sale
$2.00
Sale
In Stock
Beginners Guide to the Financial Universe, The: An Introduction to the Role of the Sun, Moon and Planets in Financial Markets [Paperback] [DMGD]
Your Price:
$7.50
In Stock
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers [Paperback]
$5.95
On sale
$4.95
Sale
In Stock
Essential HR Handbook, 10th Anniversary Edition, The: A Quick and Handy Resource for Any Manager or HR Professional (The Essential Handbook) [Paperback]
Your Price:
$7.00
In Stock
Living Proof: Onyx Moonshine's Journey to Revive the American Spirit [Paperback]
Your Price:
$11.99
In Stock
Plan and Finance Your Family's College Dreams [1st Edition]
Your Price:
$7.95
In Stock
Recently Viewed Items